You will be able to view the results of a call in real time. With the answers to the question listed. The results can be exported to any spreadsheet probram. You can build questions to ask during the calls. The questions can be filtered by the contact's information so you could have a question appear only if the contact is female or in a certain age bracket. The questions will be select during the creation of the call campaign. You select the contacts to call by using the query builder. You can combine the results from multiple searches into one call campaign. This lets you target the campaign and questions to a select audiance.